Complimentary ground shipping within 2 to 5 business days
Next-day and Express delivery options also available, please contact us for that
RETURNS AND EXCHANGES
Returns and exchanges of any products must follow the following guidelines to be granted a return or exchange for your purchase:
All claims must be sent to riseparts@gmail.com with “RETURN” or “EXCHANGE” in the subject line. Upon filing a return/exchange claim, please ensure that the wheels are free of any damages. Returns/exchanges WILL NOT be approved once tires are mounted. We strongly recommends customers to inspect and test fit the wheels prior to mounting tires. Custom sets (powder coating, polishing, Plated, re-drilling, etc.) are not eligible for returns or refunds, all sales are final. For customers that wish to return their products, shipping fees will not be refundable. Return will be subject to a 20% restocking fee on the price of the products only. For returns/exchanges for correctly shipped products, the customer is responsible for shipping the wheel(s) back at their expense and it must arrive in the same new condition and boxes they were sent in. Any damages to the wheel(s) will incur a 30% charge on the price per wheels damaged, minus the shipping (lower 48 states $25 per wheel). The refund process may take up to 5 to 7 business days from the time that your return has been received. The original cost of the shipping will be forfeited as we have already shipped the wheels out. If an exchange is desired, the customer will be responsible for the cost of shipping for the new set.
